Why Do I See a Lock Icon on Past Service Dates?
If you see a lock icon next to past service times in the Input tab (on the web or mobile app), it means your account permissions don’t allow you to view or edit data for past weeks.
Why This Happens
In Church Metrics, the Staff role can only enter and view data for services during the same week the service took place.
Once the week has passed, the service time is locked for Staff users, which prevents access to historical data.
How to Unlock Past Dates
To view or edit past services, your role needs to include the Input Data Any Time permission — this is available to Admin users.
Here’s how to update your role:
Have an Admin in your account log in.
Go to Users in the left navigation menu.
Find your name in the list and click Edit.
Change your role from Staff to Admin (or a custom role that includes “Input Data Any Time”).
Save the changes and log out, then log back in.
Tip: If you have multiple Church Metrics accounts, make sure you’re logged into the correct account where the data is stored. The lock will still appear if you’re in the wrong account.
Example from This Scenario
The email attendancewolsb@gmail.com had the Staff role in the WOLSB account, so all past dates showed as locked.
The email wordoflifesb@gmail.com was an Admin in the same account, so logging in with that email allowed unlocking and editing past data.